What is important in face to face communication?

In daily business life people have to deal with various kinds of people. If a person wants to be a good buisinessman,he must know how to socialise with each of his coleague or co-worker also with clients,suppliers,visitors and members of the public.
The first important thing is to know that people form an impression of an emloyee not only from the way he does his work ,but also from the way he speaks and behaves himself.
In buisiness ,people,dealing face to face with other people ,for instance, clients,should be careful with their language and words they use ,also watch out with their tone of voice.Also a buisinessman should always pay attention to his face expression and noise he makes,for example,clicking his pen.What is more, buisinessman's body language and the way he sits or stands should not make a customer feel uncomfortable.Finally,people in buisiness should be dressed properly and even smell perfectly(not to use to much perfume).All these things creates customer's first impression of a worker.
There is only one chance to make the first impression ,so an impersonal organisation employee should try to create a good one.To make a good first impression it is important to behave naturally,be kind and helpful,also use eye contact and customer's...

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